Recommended Reading

Everything the Heath Brothers write is fantastic.  They are acutely aware how small things make a big difference and The Power of Moments is no exception.  Looking to create exceptional customer experiences?

Famous for his Ted-Talk; “Listen. Learn, then Lead,’ McChrystal lays out a leadership system for anyone who wants to get more productivity out of their team”

Chock full of great tips on how to tell a sales story and the science behind effective messaging. A must-read for enterprise sales people.

If you have ever read a sales book about prospecting then you likely know 50% of the tips in the book, but Blount has made this book feel fresh and current by not only including telephone and email tips but also ideas on social media and texting approaches.  It is also a good kick up the butt to salespeople who know they should be doing more prospecting.

Jeff Thull has packed this book with practical tools and techniques to help enterprise salespeople take their consultative sales skills to the next level.  This is a deep-dive packed full of the best thinking on the subject of how to win in complex sales.

We know you already read this, right? Well, this book is so good, it is time to read it again. Packed full of practical ways to interact with people - personal and professional. Every time we read it we are reminded why this book may be the 2nd best book ever written.

Don’t tell him we said this, but David Allen is a genius.  In Getting Things Done or GTD, he captures how we should organize our stuff and manage to-dos in the 21stcentury.  This is one of those books that we reference over and over again. Upgrade adopted this approach six years ago and it’s helped us increase our workload while keeping stress to a minimum.

There are so many good coaching tips in this book.  Bungay-Stanier is an expert who understands the power of a good question.

Simpson gives us his experience as a life coach and puts it into convenient book-form.  We like the examples of questions he uses to get people to think, dream, plan and commit to following through.

Another Ted-Talker, Jia Jiang spent 100 days getting rejected which helped him become immune to the fear.  Most of us avoid rejection but after reading this book may be more willing to take rejection head-on.