• Improve Performance
    Upgrade Performance Partners
    With You To Improve Sales

    A major wholesale lender increased
    new account acquisition by 480% in 90 days.
  • Mangement Training
    Sales Improve When Sales
    Mangement Improves

    North American Savings Bank
    improved revenue per loan by 48%
    with a defined sales and sales
    management process.
  • Customer Service
    Customer Satisfaction Means Very
    Little These Days - It's All About
    Having Customer Loyalty

    Perscription Solutions improved
    customer loyalty scores by over 40%
    and won the 2009 JD Power award
    for Customer Satisfaction.
  • Performance Coaching
    Upgrade Performance Provides it's
    Partners With Critical Long Term
    Follow Up Coaching For Sales
    People And Sales Managers

    Travelocity improved their conversion
    rate by 9.2% which resulted in over
    $19 million in incremental revenue
    in just 5 months.

Let us help you Upgrade Your Team to First Class

Upgrade Performance is a performance improvement company that partners with organizations and groups that are firmly committed to improving the efficiency and effectiveness of their sales or service teams. Great companies get better because they invest in their people - when their people improve, their bottom line improves. The Upgrade Performance process delivers first in class results for sales and service teams.We develop customized programs for your front line and management teams that are specifically focused on delivering business results. Imagine your entire team executing like a top performer - that is our goal!

"I wanted to drop you a quick note thanking you for doing an exceptional job with your sales training program. The content combined with your passion, energy and enthusiasm was a big hit with my sales force." David Burnstein, RVP, Airgas Puritain Medical

Latest News

March 2012

Upgrade Performance Newsletter

Procrastination may result in stress, a sense of guilt and crisis, severe loss of personal productivity...

Frebruary 2012

Upgrade Performance Newsletter

Sometimes I find myself so focused on business that my focus on life, family, and friends gets muddled. This article...

January 2012

Upgrade Performance Newsletter

Now that the holidays are behind us and we can look forward to the New Year and our coming resolutions, I'd like to take the opportunity...